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AI for Small Cities

A free city website.  A better way to serve.

Website build included with the $15,000 annual AI for Small Cities program.

We build your city’s digital front door. Behind it, constituent records, digital workers, and staff share one connected path from the first question to the next step.

City website preview
Your cityServices   Updates   Contact
A downtown street in a Texas city
How can we help today?Find a service. Ask a question. Get the next step.
Report an issuePay a billCity meetings
Missed pickup request capturedPublic Works · Ready for staff review

Example city website and constituent handoff

Free buildUp to 20 city website pages built by the Whiteglove team
$15,000Total annual program price, including the website build
$5,000Included funded credits for eligible platform usage
Website to workspace

One resident experience. One clear next step.

A city website should help people reach the right service, then help staff finish the work. Whiteglove connects the public front door to constituent records, conversations, digital workers, and department workflows.

01 / FIND

The resident starts on your site.

Services, notices, forms, and contact options sit in a city-branded experience that is easier to navigate.

02 / UNDERSTAND

A digital worker gathers context.

Using approved information, it can answer common questions, collect details, and prepare a request for the right team.

03 / ACT

Staff own the outcome.

The conversation, resident history, and open task stay together so a person can review and follow through.

Constituent relationship management

The city’s front door is only the beginning.

Built around the people you serve and the teams responsible for helping them.

  1. Digital workers across channelsVoice, website chat, SMS, email, and connected social media options.
  2. Constituent CRM and shared inboxResident history, messages, open work, and follow-up in one place.
  3. Websites, apps, and formsPublish notices and collect requests, registrations, and inquiries.
  4. Booking, payments, and outreachSchedule appointments, use approved payment providers, and communicate with residents.
  5. Governed workflows and analyticsSet staff roles and review steps, then see recurring questions and unresolved work.
WhitegloveConstituent workspaceWebsite request received
ConversationsPublic Works · 1 new
Resident request / Public Works

Missed pickup on Oak Street

The resident reported a missed collection through the website. Address and pickup date were captured before staff review.

Website request receivedResident submitted the issue
Digital worker gathered detailsAddress and service date attached
Public Works reviewNext step assigned to staff
The annual program

Start with a free city website. Connect everything behind it.

The $15,000 annual price includes a free website build, platform access, training, and $5,000 in funded usage credits. The credits are included in the annual price.

Free city website buildUp to 20 launch pages, built to meet WCAG 2.1 AA. Staff approve a private preview before publishing.
Platform and trainingConstituent CRM and hands-on training. Up to three staff build a sample app, add a web page, and practice previewing changes.
Funded usage$5,000 in credits for eligible platform use at agreed rates.
Launch supportA four-to-six-week target after content, approvals, and domain access. Standard hosting, maintenance, and business-hours support during the term.
City ownershipYour city keeps control of its domain and content. Channels, approvals, and integrations are configured together.
First digital worker

Launch it your way.

Start with a common resident question or a high-volume request. Choose your own setup or have our team configure the first agent.

Set it up with your teamUse the included platform tools and hands-on training to configure your first digital worker.
Whiteglove setup · $2,500 one timeOptional setup for one agent on phone and website chat. Ongoing eligible use draws from the included credits at agreed rates.
Experience with Texas cities

Built around real city work.

Examples of how WhitegloveAI has helped cities create clearer routes for residents to get help.

Grand Prairie

City information through chat.

Residents can use an AI website chat service to find city information and services in multiple languages.

Read the city announcement
Frisco

Traffic questions by voice.

A voice AI assistant helped the Traffic department capture resident inquiries and route follow-up.

Read the project reference
“VoiceAI now provides our Traffic department with real-time data analytics and citizen service automation.”
Melissa Kraft · CIO, City of Frisco
“Working with WhitegloveAI was a truly refreshing experience.”
Omar Rodriguez · CIO, City of McKinney

Which service do residents ask about most?

Bring one example. We’ll show how your website, digital worker, and staff can work together.

Book a guided demo
Have a question about your next step?